Delivery Regions:

Worldwide shipping - EMS, СDEC, Mational mail.

Delivery cost is calculated automatically when placing an order, after entering the address at the rates of the corresponding delivery services.

When?

Most likely, the delivery will arrive in accordance with the target dates of your delivery service.

The store sends out orders within 24 hours.

After sending, we will inform you of the shipment number and tracking link.

Purchase process:

When making a purchase, choose a convenient delivery method.

Pay by credit card MIR.

After choosing the payment method with "Bank card online", you will see a secure window with the payment terminal, where you need to enter your bank card information. For additional cardholder authentication, the 3D Secure protocol is used. If the bank that issued the card supports this technology, you will be redirected to the server of your bank for additional identification.

After making a purchase, we will send it within 24 hours, as we inform you and provide a tracking number for the shipment, and then we will inform you when your order arrives.

To receive an electronic fiscal document (check) when paying, please correctly indicate the email address, the electronic check will be sent to the specified address.

Payment Security Guarantees

Processes the data of your bank card in accordance with the PCI DSS security standard. Information is transmitted to the payment gateway using SSL encryption technology. Further information transfer occurs through closed banking networks, which have the highest level of reliability.  does not transfer your card details to us and other third parties. For additional cardholder authentication, the 3D Secure protocol is used. ”

Online Payment Security

“The personal information you provide (name, address, phone, E-mail, credit card number) is confidential and not subject to disclosure. Your bank card data is transmitted only in encrypted form and is not stored on our Web server.

The security of processing Internet payments is guaranteed. All operations with payment cards occur in accordance with the requirements of Visa International and MasterCard WorldWide. When transmitting information, special security technologies for online card payments are used, data processing is carried out on a secure high-tech processing server of.

Return Process:

If you, for any reason, want to return the goods, we will fully refund the money in the way the payment was made. No questions or statements. Just contact us in a convenient way for you within 15 days after getting purchase and send the returned product by mail to our address.

Returned goods must be sent to the address: 350015 Krasnodar, st. Sedina, 177. Tyumentseva S.G., having informed us of the tracking number, order number and the reason for the return to the address team@krasaj.com.

The next day after receiving the goods, we will make a refund. The time it takes for the amount to be credited to your account is 1-5 days and depends on the bank that issued your card.